What Is Your Return Policy For Subscription Boxes?


Once your box has been shipped, Cloth & Paper subscription boxes are non-refundable/non-returnable. This is because our subscription boxes are specially curated and customized for each month. However, you are welcome to cancel and get a refund for a box that has not been processed yet, should anything arise. To do this, you need to request a refund prior to the cutoff date of the 15th, by the 14th of each month. Subscription box refunds will be prorated for prepaid subscriptions.


To request a refund, please email our Customer Service at assist@clothandpaper.com.