Search results for shipping

15 articles found

• International Shipping & Tracking

  International shipments are shipped depending on your selections at checkout, whether that be standard or expedited. If you have chosen standard shipping, we will choose the service that offers the

• How Long Will It Take For My Shop Items To Ship?

  Most orders ship within 2 business days. During busy periods like holidays, sales, or new product launches, processing may take longer. Please note that processing time is separate from shipping

• How do I file a shipping issue for my lost, stolen, or damaged order?

  If you insured your order with Route Protect at checkout, you will receive a confirmation email from Route with a link to file a shipping issue. You can also file a shipping issue on Route’s app or

• When Will I Receive My Subscription Box?

  The monthly Intention Box: For subscribers that are already existing and set to renew, boxes begin shipping the second week of the month. Please keep in mind that for the monthly box, our cut-off is

• When Will My Subscription Box + Shop Items Order Ship?

  Shop items purchased within the same order as your first subscription box will be shipping when your first subscription box ships. We have this notice listed during checkout on orders that include a

• Does My Leather Agenda Have A Warranty?

  Yes, we protect your agenda from manufacturer defects within 45 days after delivery. Within this time frame, we will repair or replace your planner and cover shipping costs to and from us. Repairs

• International Taxes

  International taxes vary based on location, and are required by your country of residence, not by Cloth & Paper. You may be subject to these fees based on the total value of your order. We recommend

• How To Apply Rewards To Your Subscription Renewals

  To redeem Luxe Bux and apply them to your subscription renewal, you will login to your C&P Account and go to 'Account ' at the top of the C&P website. Then you will select 'Redeem Now' and choose the

• How Do I Log Into My Shop Account?

  You can log in to your account on the Cloth & Paper website by clicking "Account" located in the top right corner of the homepage then you will be prompted to enter your email and selected password.

• What is Route Protect?

  Adding Route Package Protection to your order at checkout means that your order is protected against being lost, damaged, or stolen. In the unfortunate instance that you experience one of these

• How Does The Cutoff Date Work Each Month?

  The cutoff date falls on the 15th of each month. It is the last possible day to subscribe and receive that month's subscription box. You have until 11:59 pm EST on the 15th to subscribe. We kindly

• What if my order is damaged?

  Safeguard your order from any potential shipping mishaps by including Route Protect (package protection) during the checkout process. With Route Protect, you'll have the convenience of easily

• How Do I Start a Return?

  Returns for domestic orders may be initiated through our Returns Portal within 14 days of the order delivery date. There is a flat return shipping fee of $5.95 that will be deducted from your refund

• What Is Your Return Policy?

  Returns for domestic orders may be initiated through our Returns Portal within 14 days of the order delivery date. There is a flat return shipping fee of $5.95 that will be deducted from your refund

• What Subscription Boxes Do You Offer?

  We offer two subscription boxes that cater to different needs and preferences of our customers. The Intention Box Subscription: Every month, you will receive a themed collection of luxurious